Rental agreement

Rental Terms & Conditions

All contracts between The Littlest Party Shoppe and the renters incorporate Rental Terms and Conditions. No variations or addition to these conditions is effective unless agreed, in writing and signed by parties. 

Delivery, Pick-up & Return Policies

• Deliveries and pickups are normally made from Monday to Sunday between 9:00am to 9:00pm. If a specific delivery/pickup time is required, additional charges may apply.

• It is the renter’s responsibility to provide a written receipt and receive the rental items upon delivery time. If the renter fails to provide for this, they will not be permitted to dispute the face of the delivery and be deemed to have accepted the delivery and the rental conditions. In addition, it is the renter’s responsibility to provide specific instructions for dropping off delivery items in the absence of the representative.

• The rental item may be picked up one day before your event and returned the next business day by 11:00 am. Please let us know in advance if you cannot return items on the return due date to avoid additional charges. Rental items that are not returned by the return due date will be charged full rental fees per day.

• Certain rental items can be delivered, set-up, dissembled and picked up by our crew only. Please consult with our sales representative for more information.

Reservations, Billing & Cancellation Policies

• We recommend booking your order in advance and we will try our best to accommodate all inquiries, but please be aware that our rental inventory for each item varies. You will be notified on the availability of the item of your choice upon your request. However, your order will not be booked unless the rental contract is signed and a non-refundable deposit of 50% of the order amount is paid. Please note your requestedrental order is held for only 24 hours unless the deposit is paid.

• Final payment is due in full 14 days before rentals are released from our warehouse. 

• You are responsible for having a plan B in case of Rain, no refunds will be made. 

Liabilities

• The liabilities of the renter starts at the time the rented items are delivered to the event or are collected from our representatives, and ends when rented items are picked up from the site by The LittlestParty Shoppe or returned to our warehouse. The renter is responsible for any loss or damage while the rented items are in his/her care.

• The renter is liable for emergency treatment, which could arise from participation or use of the equipment in the above named Event.

The renter assumes all liability. It is the responsibility of the renter to ensure that the area for which we set up is safe and we can secure items accordingly. Littlest party shoppe is not responsible if the renters placement of the rentals causes any damage to the area as this is the responsibility of the renter to notify us of the appropriate placement.

• In the event of any rented items being damaged beyond repair or destroyed by any cause whatsoever, the renter will pay The LittlestParty Shoppe the full replacement value of the rented item. However, if the rented item is damaged and requires repair, the renter will pay the full cost of such repair only. The replacement value of our rentals can be provided upon request.

• The following damages will result in full replacement charges:

➢ Any damage to linen & fabrics, such as ribs or tears, burned holes, mold or mildew, non-removable marks or stains including face paint

➢ Any damage to furniture’s fabric and structures that is not repairable

• The renter agrees to have all additional cost of damages charged to the credit card provided or to make arrangements to pay by cheque or cash after we inspect returned items. The process of assessing the returned items takes one or two business days. The renter will be contacted prior to any surcharges. 

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Maintenance Guidelines

Please follow these guidelines to help avoid any additional costs:

1. Furniture must sit on hard and leveled surface

2. Nothing can be attached to the furniture without permission from The Littlest Party Shoppe

3. No Fresh Lawn cuttings as it may stain our furniture (we recommend cutting 5 days prior)

4. No food or drinks on our furniture

5. Clients should NOT move Rentals & Furniture from one site to another

6. Wet or damp goods should not be packed 

7. No shoes in bouncy houses, bubble dome, pall pitts or soft play 

8. Parental supervision at all times 

9. Renter must Confirm with delivery crew of the space needed and how to secure the items safely to avoid any damages

Our experienced team brings skill and passion to every project, no matter the size.

Proven outcomes that speak for themselves and make a meaningful difference for your business.